Many private and government organizations have not planned for the response, recovery and resumption of business operations due to unscheduled event like the effects of Typhoons Melenio and Ondoy, the Magdalo Siege in Makati, sabotage, brownouts and even labor unrests. This course is designed for IT and business managers on how to enable an organization to build resilient business and technology operations to help ensure continuity of service to key customers and the protection of brand and reputation through the elimination of disruption to people, processes and technology in the event of a disaster or any unfavorable and unplanned interruption in the operations of the enterprise.